Chapter 5: Operational Management

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This chapter is about managing payment and payment risk. You can read through the whole chapter or select your area of interest from the headings below. There is a quiz at the end to test your knowledge.

5.1 Administration

5.2 Quality Issues

5.3 Safety Issues

5.4 Wage Rates

5.5 Employment Information

5.6 Accounting

5.7 Cash Flow Management

5.8 Risks to your Business