Chapter 5: Operational Management

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This chapter is about operational management issues such as record keeping, cash flow management, administration, quality, safety and employment costs. There is a quiz at the end to test your knowledge.

5.1 Administration

5.2 Calculating Earning Potential

5.3 Risks to your Business

5.4 Cash Flow Management

5.5 Accounting

5.6 Employment Information

5.7 Wage Rates

5.8 Safety Issues

5.9 Quality Issues

5.10 Home Warranty Insurance